Contact Us

By Phone

Please call: 020 3701 3658 between the hours of 9am-5pm Monday to Friday.

In person

Please visit your Housing Office at: 

Unit 2,
Nelson Street Studios,
Nelson Street,
Canning Town,
London,
E16 1DS 

Open Monday to Friday, 9am to 5pm (By appointment only).

In Writing

If you wish to contact us in writing please write to the above address.

If you prefer to email in your query please email: 
canningtown@pinnaclegroup.co.uk

Alternatively, please feel free to use one of our online forms and we will respond accordingly.

Reporting a repair

If you're a tenant and you wish to report a repair in your property you can do so in the following ways:

By telephone: 0800 027 7090

By Email: pinnacle@newham.gov.uk

In person: You can visit the housing office at: 

Unit 2,
Nelson Street Studios,
Nelson Street,
Canning Town,
London,
E16 1DS 

Anti-Social Behaviour

To report anti-social behaviour please use the details above.  To report any crime please call 101 or if in case of an emergency, please call 999.

Media Enquiries

Members of the media can contact our press office with a media enquiry

The press office is contactable between 9am and 5.30pm, Monday to Friday. Please direct all media enquiries to: Press@pinnaclegroup.co.uk

For out of hours media enquiries (weekends and bank holidays) please contact: PinnaclePress@headlandconsultancy.com